Shipping policy

Last updated: October 8, 2026

Taardegt ships to physical addresses within the contiguous United States only. We do not ship to Alaska, Hawaii, Puerto Rico, U.S. territories, APO/FPO addresses, PO boxes, or international freight forwarders.

Processing. Orders are prepared and handed to the carrier within 1–2 business days after payment is confirmed. Business days are Monday through Friday, excluding federal holidays observed in the United States. Orders placed after 5:00 PM Central Time on a business day, or on a weekend, begin processing on the next business day.

Delivery time. Once your order leaves our facility, delivery to addresses in the contiguous United States generally takes 3–5 business days. The total time from order placement to delivery is therefore typically 4–7 business days. These are estimates based on normal carrier performance, not guarantees. Weather, carrier disruptions, and peak-season volume can extend delivery beyond this window.

Carrier selection. We assign a carrier that is appropriate for your destination and package size at the time of shipment. The carrier name and tracking number are included in your shipping confirmation email. If you do not receive a tracking number within 3 business days of your order confirmation, contact us at info@taardegt.com.

Shipping cost. Standard shipping is free on all orders within the contiguous United States. There are no handling fees, fuel surcharges, or minimum order thresholds applied at checkout. The price you see at checkout is the total product cost plus any applicable sales tax.

Order changes after placement. If you need to change a shipping address after ordering, email us as soon as possible. We can adjust the address only before the package has been handed to the carrier. Once a package is in transit, address changes must be handled directly with the carrier, and we cannot guarantee that a redirect will be approved.

Undeliverable packages. If a package is returned to us because the address provided at checkout was incorrect or incomplete, or because the recipient refused delivery, we will contact you using the email address on the order. We can reship the order to a corrected address, or refund the product amount. Original shipping charges, if any were applied, are not refundable in this situation. If the package was shipped under our free-shipping offer, no shipping charge was collected, and the refund will cover the product amount only.

Risk of loss. Title and risk of loss pass to you upon delivery to the address provided at checkout. If tracking shows delivery but you cannot locate the package, contact the carrier first and then reach us at info@taardegt.com within 7 days of the tracked delivery date so we can open a carrier inquiry. We handle these inquiries case by case and cannot promise a replacement before the carrier investigation concludes.